The Virtual Agent is currently unavailable. Make sure the wireless mouse is switch is set to the On position. Select all Deselect all. Make sure the keyboard and mouse batteries have power. Open download list A key is stuck on the keyboard.
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If the receiver has an LED indicator, the activity light on the receiver comes on and then goes off within five seconds. If applicable, move these devices.
Use the steps in this document to set up your wireless input devices, charge a rechargeable keyboard, increase battery life, and solve a wide variety of keyboard and mouse issues.
HP TouchSmart GHz Wireless QWERTY Elite Keyboard RKA | eBay
Use the following instructions:. Select your operating system and version. With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes.
For keyboard models with built-in rechargeable hp wireless keyboard model rk713a, plug into an outlet and fully charge the battery.
Remove the battery access cover gp replace the batteries.
Choose ‘Refresh’ to update the list. Most HP wireless keyboard and mouse devices operate on 2.
Microsoft System Restore Windows 7. Use alkaline batteries when replacing the batteries.
HP TouchSmart 2.4 GHz Wireless QWERTY Elite Keyboard RK713A
It may also be slow to respond if the computer is busy performing other low level tasks, such as scanning hp wireless keyboard model rk713a viruses. When you release the button, make sure it does not stick in wigeless depressed position. To turn on filter keys, find the section relating to the filter keys and use the instructions in one of the following HP support documents, depending on your operating system:.
HP encountered an error while trying to scan your product. If you have an HP keyboard and mouse, download and install the current keyboard and mouse driver from the HP website.
HP Customer Support – Software and Driver Downloads
Make modep that the keyboard and the mouse are within 30 centimeters 1 foot of the receiver. Find Solutions, ask questions, and share advice with other HP product owners. Everything on the keyboard is the same. Select an operating system and version to see available software for this product.
Following are the examples of 2. Insert the small metal support rod found in the longer keys such as the Space and Return keys. How to charge the wireless keyboard. Update the BIOS If, after performing the previous steps in this section, the computer still cannot consistently detect the keyboard and mouse, update the BIOS on the computer.
If problems continue, move the keybboard, mouse, hp wireless keyboard model rk713a receiver to another hp wireless keyboard model rk713a.